Disputes,
organised.
Madeline helps everyday Australians turn a stressful situation into a professional, well-organised matter — and prepares a formal demand letter ready to send.
Two focused areas,
handled with precision.
Madeline specialises in the two everyday situations Australians most often need help organising. Each pathway is purpose-built end to end.
An unpaid invoice, an outstanding loan, a withheld deposit, an agreed refund that hasn't arrived — organise the facts and request payment formally.
Start this disputeRecover repair costs and out-of-pocket expenses from the other driver, with a clear factual record and a calm, professional demand.
Start this disputeA professional
dispute service.
Madeline is built to feel as considered as the letter you'll send. Designed for the moments when getting the facts and the wording right actually matters.
A guided professional service.
No chatbot, no jargon. A clear, structured workflow that helps you set out the facts properly.
Built for Australians.
Australian English, Australian formatting, and tone the other party will recognise as serious.
Calm, considered correspondence.
Formal demand letters that read as restrained and professional — never theatrical or threatening.
Yours to review and send.
Edit the summary before drafting. Print, save as PDF, or copy the final letter on your own terms.
Four steps,
calmly handled.
Choose your dispute type.
Money owed, or motor vehicle accident cost recovery.
Answer a structured questionnaire.
Short, plain-English questions that capture the facts that matter.
Review your dispute summary.
We organise your answers into a professional summary you can edit.
Receive a formal demand letter.
Ready to print, save as PDF, or copy — entirely on your terms.
Simple, one-off
pricing.
Pay only when you're ready to send. Build and preview your letter for free.
$29 AUD · one-off
Single demand letter
One unwatermarked PDF and DOCX on Madeline Legal letterhead, ready to send.
- No watermark — send-ready
- Madeline Legal letterhead
- PDF + DOCX + plain-text copy
$45 AUD · one-off
5-letter pack
Unlock up to 5 unwatermarked demand letters. Save vs. buying single.
- Up to 5 unwatermarked letters
- PDF + DOCX for each letter
- Best for multiple disputes
All prices in AUD. GST included where applicable. Start your dispute to preview the letter and unlock the unwatermarked downloads.
Frequently
asked.
If your question isn't answered here, get in touch via the Contact page.